【 國際訂購 Overseas Order 】

✦ 更換網站語言 / Change website language

請點選網站上方人型圖示,更換語言為英文。
Computer version: Please click on the icon at the top of the website to change the language to English.


手機版請選擇側邊欄位 ,選擇語言:英文
Mobile version: please select the sidebar ,Select language: English



✦ 付款方式 / Payment

信用卡(藍新金流)、Paypal
請注意: 選擇信用卡支付時,務必選有"(藍新金流)"的選項,才能支援海外信用卡付款。
已成立的訂單,請於指定的時間內完成付款,若超過繳費期限,系統將會自動取消未付款的訂單,須重新下單訂購。

Credit card or Paypal Please note: When choosing credit card payment, be sure to select the "(海外信用卡專用/Only For Overseas Credit Cards)" option to to make payment.
For orders that have been placed, please complete the payment within the specified time. If the payment deadline is exceeded, the system will automatically cancel the unpaid order and you'll have to place a new order.



✦ 配送方式 / Delivery

中港澳地區:順豐快遞
其他海外地區:郵局
請注意:請留正確的收件人姓名(勿使用匿稱)、電話及地址,以免無法取件。若因所留的收件資料錯誤而產生額外之運費,將由買家自行負擔相關費用。

China / Hong Kong / Macao:SF Express (Shipping fee cash on delivery)
Other overseas areas: Post Office
Please note: Please leave the correct recipient's name (Do Not use Nick name), phone number and address to avoid being unable to pick up the package. If additional shipping charges are incurred due to incorrect receiving information, the buyer will be responsible for the relevant costs.



✦ 運費&時間 / Shipping Fees & Delivery Time

中、港、澳:順豐快遞【貨到付運費】
下單時,系統會顯示免運,實際運費請於收到包裹後,支付給順豐快遞人員。
運送時間:2~5天,實際時間依快遞公司為準。
其他海外地區 : 郵局
運費依照各地區不同,收取不同之固定運費。若實際運費高於固定運費,會再請您補足差額。
✦ 日 本:NT$640 / 7-10天
✦ 泰 國:NT$450 / 8-11天
✦ 美 國:NT$1275 / 10-14天
✦ 加拿大:NT$1225 / 14-18天
✦ 新加坡:NT$435 / 8-10天
✦ 馬來西亞:NT$385 / 8-11天
請注意:各地區的進口關稅不同,若領取包裹時,需收取商品關稅,一律由買家自行支付。
如遇購物節、聖誕節、新年或其他熱門時段,運送時間將以物流公司配送時間為主。

China / Hong Kong / Macao:Use SF Express (Shipping fee cash on delivery)
When placing an order, the system will display free shipping. Please pay the actual shipping fee to SF Express staff after receiving the package.
Shipping time:2~5 days,the actual time depends on the express company.

Other overseas areas:Post Office
Freight charges vary according to each region, and different fixed freight rates are charged. If the actual shipping fee is higher than the fixed shipping fee, you will be asked to make up the difference.
✦ USA:NT$1275 / 10-14 Days
✦ Japan:NT$640 / 7-10 Days
✦ Canada:NT$1225 / 14-18 Days
✦ Thailand:NT$450 / 8-11 Days
✦ Malaysia:NT$385 / 8-11 Days
✦ Singapore:NT$435 / 8-10 Days
Please note:
Countries have different tariff standards. If Customs charges you a customs duty when picking up the goods, it is paid by the buyer.
In case of peak seasons such as shopping festivals, Christmas, and New Year, the delivery time shall be subject to the logistics company's delivery time.



✦ 中國買家特別注意

中國買家寄送需上傳清關證件,以利清關、讓包裹順利寄出。請在收到出貨通知Email後3日內,於順豐官網上傳清關證件。 (順豐清關回填)



✦ 出貨流程 / Shipment

下單完成結帳的訂單,將於1~2日內出貨。
於假日、下班時間下單者,將於隔日上班安排出貨。
若商品庫存不足,會使用Email通知延遲出貨,訂單將於所有商品到齊後一併寄出。
若訂單內含有預購商品,訂單將於預購發售日起,按照訂購日期順序出貨。
如訂單內有急需收到的非預購商品,請分兩筆訂單購買,會優先寄出非預購商品。

Once you place your order and complete checkout, it will be shipped within 1 to 2 days.
Orders placed on holidays or after business hours will be shipped the next day during business hours.
If a product is out of stock, we will notify you via email of a shipping delay and your order will only be placed once all products are in stock.
If an order contains pre-order items, the order will be shipped in order date order starting with the pre-order release date.
If there are urgently needed non-pre-order items in your order, please purchase them in two installments, and the non-pre-order items will be sent out first.



✦ 查詢包裹狀態 / Tracking

包裹寄出後,會將您的包裹追蹤碼寄至您註冊會員時填寫的Email信箱,請複製包裹追蹤碼,至首頁的【包裹追蹤】查詢包裹動態,
或於以下連結進行查詢:
中港澳買家請至:順豐快遞包裹查詢
其他海外國家請至:郵局包裹查詢

After the package is shipped, your package tracking code will be sent to you by email. Please copy the package tracking code and send it to【Package Tracking】query the package status, or use the links below:
China / Hong Kong / Macao:SF Express Package Inquiry
Other overseas areas:Post Office

當包裹送達您的國家後,請改使用以下連結進行查詢:
When your package has arrived in your country, please use the link below to track your package:
美 國 U.S.A
日 本 Japan
泰 國 Thailand
加拿大 Canada
新加坡 Singapore
馬來西亞 Malaysia



✦ 服務時間 / Business Hours

週一~週五 AM10:00~PM17:00(台灣時間)
逢假日休息。若有訂單問題請使用官方客服系統、粉絲專頁私訊,我們將會盡快回覆您。

Mon. - Fri. AM10:00 to PM17:00 (Taiwan time)
Closed on holidays. If you have any order questions, please use the official customer service system or fan page to send a private message, and we will reply to you as soon as possible.