【 Overseas Order 】
✦ Change website language
Computer version: Please click on the icon at the top of the website to change the language to English.
Mobile version: please select the sidebar ,Select language: English
✦ Payment
Credit card or Paypal
Please note: When choosing credit card payment, be sure to select the "(海外信用卡專用/Only For Overseas Credit Cards)" option to to make payment.
For orders that have been placed, please complete the payment within the specified time. If the payment deadline is exceeded, the system will automatically cancel the unpaid order and you'll have to place a new order.
✦ Delivery
China / Hong Kong / Macao:SF Express (Shipping fee cash on delivery)
Other overseas areas: Post Office
Please note: Please leave the correct recipient's name (Do Not use Nick name), phone number and address to avoid being unable to pick up the package. If additional shipping charges are incurred due to incorrect receiving information, the buyer will be responsible for the relevant costs.
✦ Shipping Fees & Delivery Time
China / Hong Kong / Macao:Use SF Express (Shipping fee cash on delivery)
When placing an order, the system will display free shipping. Please pay the actual shipping fee to SF Express staff after receiving the package.
Shipping time:2~5 days,the actual time depends on the express company.
Other overseas areas:Post Office
Freight charges vary according to each region, and different fixed freight rates are charged. If the actual shipping fee is higher than the fixed shipping fee, you will be asked to make up the difference.
✦ USA:NT$1275 / 10-14 Days
✦ Japan:NT$640 / 7-10 Days
✦ Canada:NT$1225 / 14-18 Days
✦ Thailand:NT$450 / 8-11 Days
✦ Malaysia:NT$385 / 8-11 Days
✦ Singapore:NT$435 / 8-10 Days
Please note:
Countries have different tariff standards. If Customs charges you a customs duty when picking up the goods, it is paid by the buyer.
In case of peak seasons such as shopping festivals, Christmas, and New Year, the delivery time shall be subject to the logistics company's delivery time.
✦ Shipment
Once you place your order and complete checkout, it will be shipped within 1 to 2 days.
Orders placed on holidays or after business hours will be shipped the next day during business hours.
If a product is out of stock, we will notify you via email of a shipping delay and your order will only be placed once all products are in stock.
If an order contains pre-order items, the order will be shipped in order date order starting with the pre-order release date.
If there are urgently needed non-pre-order items in your order, please purchase them in two installments, and the non-pre-order items will be sent out first.
✦ Tracking
After the package is shipped, your package tracking code will be sent to you by email. Please copy the package tracking code and send it to【Package Tracking】query the package status, or use the links below:
China / Hong Kong / Macao:SF Express Package Inquiry
Other overseas areas:Post Office
When your package has arrived in your country, please use the link below to track your package:
美 國 U.S.A
日 本 Japan
泰 國 Thailand
加拿大 Canada
新加坡 Singapore
馬來西亞 Malaysia
✦ Business Hours
Mon. - Fri. AM10:00 to PM17:00 (Taiwan time)
Closed on holidays. If you have any order questions, please use the official customer service system or fan page to send a private message, and we will reply to you as soon as possible.